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Holiday Lets - Terms

Glenavla
Set in beautiful Bolberry, Hope Cove. Near Salcombe,in South Devon.
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Terms and Conditions:

1. Please ring Sam Balsdon on 01803 712661 or 07966137711 to confirm availability. The cottage will be reserved for you for five days.
2. You will need to send one third of the cost of the holiday plus a completed booking sheet within five days for the reservation to be confirmed.
3. The full balance is to be paid six weeks before the holiday starts.
4. When the deposit has been received you will receive written confirmation. Once the balance has been received you will receive instructions on key collection, travel directions plus any other information, which hopefully will make your stay at Glenalva even happier.
5. Bank transfer can make payments for the reservation fee and the final balance by either cheque or preferably to our account.
6. You can also book for short stays but these are offered at £40 per night for three nights minimum.
7. There is also scope for long stay bookings (more than 3 weeks), which will be discounted. Please ring the above number for details.

8. Please note there is no booking fee and the only extras to be considered are a pet charge of £15 per week.

· In relation to dogs, it is necessary to contact the owners before bringing them down. They should have their own bedding and we would ask they are not allowed in the bedrooms or living room areas. They must be well behaved. There are plenty of farm animals around, and guests are responsible for any damage caused by them. They must not be left alone. Dog owners have been brilliant so far in complying with the above.

9. It is hoped that guests will look after the property as they would their own. It is accepted that accidents will happen and guests should not fear reporting them as they occur, rather than wait for them to be discovered.
10. Guests are reminded that once a booking has been made (on receipt of the deposit) this is a legally binding agreement. If, due to unforeseen circumstances, a booking has to be cancelled, every effort will be made to re-let the period in question. The fee will be refunded (less a £10 admin fee) whether it is at the deposit or fully booked stage.
11. Guests are however advised that once a booking is made holiday insurance should be taken out to allow for such circumstances. Although there is a reasonable chance Glenalva can be re-let, unless it is, be mindful there will be NO REFUNDS.
12. The owners do not accept liability for any injury or other occurrence at Glenalva unless it is due to their negligence. Neither can they be responsible for any damage or loss of property belonging to guests.
13. Glenalva is available from 3pm on the day of arrival and guests are required to vacate by 10am on the day of departure. However, it may well be possible to leave luggage at the cottage between 10am and 3pm before moving in.

 

 

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